Dixons Dispatch
Modernising a 40-year NHS medical courier from a 32-bit database to website, CRM & driver app.
A family courier firm that has carried radioactive and medical consignments for the NHS for over 40 years, being sold short by a dated listing site and run out of a 32-bit database with no future. We rebuilt both ends: a website that wins the specialist work, and a bespoke operations platform that runs the business behind it.
Where friction was costing momentum before the rebuild.
40+ years of high-stakes NHS reputation sold short by a dated listing site
Hospital procurement and specialist medical senders could not see Dixons’ unmatched track record online.
Critical dispatch operations trapped on an obsolete 32-bit database
Running regulated medical and radioactive consignments on unsupported 32-bit software posed escalating downtime risk.
What we changed, engineered, and shipped cleanly.
Commercial medical & specialist courier website
Built a crisp, trustworthy digital flagship designed to win regulated healthcare and urgent logistics contracts.
Custom Operations CRM + mobile Driver App
Migrated dispatch logic off the 32-bit database into a modern browser Operations CRM paired cleanly with a field Driver App.
Built for desktop clarity and thumb-first mobile conversion.
40+ Years Carrying NHS Medical & Radioactive Consignments.
Commercial logistics website paired with a bespoke Operations CRM and mobile Driver App replacing an obsolete 32-bit database.
Replaced Obsolete 32-Bit Database
Moved mission-critical courier routing onto modern resilient web infrastructure.
Integrated Operations CRM & Driver App
Live consignment allocation, chain-of-custody tracking, and driver updates in sync.
Specialist Tender Authority
Elevates 40+ years of NHS heritage for new healthcare and commercial accounts.
Interface views and architectural frames from Dixons Dispatch.
Verified scope, speed, and commercial outcomes.
Radioactive & urgent medical freight
Public flagship + internal software
Retired ageing legacy database
Unified end-to-end dispatch loop
Secured both commercial positioning for NHS/medical contracts and a future-proof operational backbone.
- Migrated operations off an end-of-life 32-bit database without disrupting live NHS logistics.
- Delivered both a contract-winning public website and bespoke Operations CRM + Driver App.
Every system, plugin, and deliverable included in this build.
Designed and engineered specifically for Dixons Dispatch with zero bought page-builder shortcuts.
- AI-Accelerated specialist logistics public flagship website
- Custom cloud Operations CRM replacing the 32-bit database
- Connected mobile Driver App for live consignment updates
- Commercial NHS & regulated medical enquiry workflows
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