Ryze HRT
Transforming an 83-question intake wall into a 7-step portal & telehealth flagship.
Ryze HRT is a hormone and functional medicine clinic treating men and women across all 50 states. Every new patient fills in a medical form before the team can help, and theirs was 83 questions on one page with no save. We built a patient portal that breaks it into seven short steps, saves every answer and chases anyone who stalls by text and email, then rebuilt the website to match. Both went live the same night.
Where friction was costing momentum before the rebuild.
An 83-question single-page form with zero save state
If a patient refreshed their browser or stepped away mid-form, all 83 clinical answers disappeared — frustrating prospective patients across all 50 states.
Silent abandonment with no follow-up loop
The clinic had no automated mechanism to nudge stalled intakes back to completion via SMS or email.
Disconnected website UX vs patient clinical experience
Both the marketing flagship and the underlying patient onboarding workflow needed to evolve together seamlessly.
What we changed, engineered, and shipped cleanly.
Seven-step clinical intake with real-time autosave
Deconstructed the 83 medical fields into seven calm, digestible steps where every answer persists automatically to the patient profile.
Automated SMS & email stall recovery
Built timed follow-up triggers that message paused patients with a direct resume link so half-completed intakes get finished.
Coordinated same-night dual launch
Cut over the rebuilt public website and the custom patient portal together on the exact same night.
Built for desktop clarity and thumb-first mobile conversion.
Hormone & Functional Medicine Across All 50 States.
A calm clinical website paired with a 7-step auto-saving medical intake portal and automated SMS/email follow-up engine.
83 Questions → 7 Saved Steps
Progress saves field-by-field so patients never lose clinical history mid-session.
SMS & Email Resume Nudges
Automated follow-up brings stalled intakes back cleanly without manual staff chasing.
Same-Night Website + Portal Cutover
Public marketing experience and private clinical software launched in sync.
Interface views and architectural frames from Ryze HRT.
Verified scope, speed, and commercial outcomes.
Questions split into 7 saved steps
Nationwide US telehealth operations
Automated nudges on stalled intakes
Website & portal launched together
Eliminated single-page form abandonment and connected clinical intake seamlessly to the public Ryze HRT brand experience.
- Replaced a brittle 83-question wall with a 7-step auto-saving patient portal.
- Automated SMS and email follow-ups for stalled patient medical forms.
- Delivered the public website rebuild and bespoke patient portal live on the same night.
Every system, plugin, and deliverable included in this build.
Designed and engineered specifically for Ryze HRT with zero bought page-builder shortcuts.
- Seven-step auto-saving patient intake web portal
- Automated SMS & email stall-recovery workflow
- Full public telehealth website rebuild across treatment pathways
- Custom WordPress integration connecting public forms to portal triage
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